1

2024-11-21 16:40:44 +08:00
commit a5029a2be7
69 changed files with 3160 additions and 0 deletions
--- a/plugs/think-plugs-ticket/src/controller/Ticket.php
+++ b/plugs/think-plugs-ticket/src/controller/Ticket.php
@ -0,0 +1,130 @@
+<?php
+
+namespace plugin\ticket\controller;
+
+use plugin\ticket\model\TicketReply;
+use plugin\ticket\model\TicketTicket;
+use plugin\ticket\model\TicketType;
+use think\admin\Controller;
+use think\admin\helper\QueryHelper;
+
+/**
+ * 工单管理
+ */
+class Ticket extends Controller
+{
+    /**
+     * 工单列表
+     * @auth true
+     * @menu true
+     * @return void
+     * @throws \think\db\exception\DataNotFoundException
+     * @throws \think\db\exception\DbException
+     * @throws \think\db\exception\ModelNotFoundException
+     */
+    public function index()
+    {
+        $this->title = '工单中心';
+        $this->type_list = TicketType::getList();
+        $this->user_id = $this->request->session('user')['id'];
+        TicketTicket::mQuery()->layTable(function () {
+
+        }, function (QueryHelper $query) {
+            $query->like(['title|content|contact_name|ticket_address|contact_phone#keyword'])
+                ->dateBetween(['create_at', 'last_activity_at'])
+                ->equal(['status', 'type_id']);
+            $query->with(['user'])->append(['imgs_arr', 'status_text', 'type_name', 'last_reply']);
+        });
+    }
+
+    /**
+     * 添加工单
+     * @auth true
+     * @menu true
+     * @return void
+     * @throws \think\db\exception\DataNotFoundException
+     * @throws \think\db\exception\DbException
+     * @throws \think\db\exception\ModelNotFoundException
+     */
+    public function add()
+    {
+        $this->title = '添加工单';
+        $this->types = TicketType::mk()->scope('active')->select();
+        TicketTicket::mForm('form');
+    }
+
+    public function _form_filter(&$data)
+    {
+        if ($this->request->isPost()) {
+            $data['uid'] = 0;
+        }
+        $data['status'] = 0;
+    }
+
+    /**
+     * 查看工单
+     * @auth true
+     * @menu true
+     * @return void
+     */
+    public function detail()
+    {
+        $this->title = '工单详情';
+        ['id' => $id] = $this->_vali(['id.require' => '请指定工单ID！']);
+        $this->vo = TicketTicket::mk()->with(['user', 'type', 'reply'])->append(['imgs_arr', 'status_text', 'type_name', 'last_reply'])->find($id);
+        $this->fetch();
+    }
+
+    /**
+     * 编辑工单
+     * @auth true
+     * @menu true
+     * @return void
+     * @throws \think\db\exception\DataNotFoundException
+     * @throws \think\db\exception\DbException
+     * @throws \think\db\exception\ModelNotFoundException
+     */
+    public function edit()
+    {
+        $this->title = '编辑工单';
+        $this->types = TicketType::mk()->scope('active')->select();
+        TicketTicket::mForm('form');
+    }
+
+    /**
+     * 删除工单
+     * @auth true
+     * @menu true
+     * @return void
+     */
+    public function remove()
+    {
+        TicketTicket::mDelete();
+    }
+
+    public function reply()
+    {
+        $this->title = '回复工单';
+        [
+            'ticket_id'=>$ticket_id,
+            'id'=>$id
+        ] = $this->_vali([
+            'ticket_id.require'=>'请指定工单ID！',
+            'id.require'=>'请指定回复ID！'
+        ]);
+        $this->vo = TicketTicket::mk()->with(['user', 'type'])->append(['imgs_arr', 'status_text', 'type_name'])->find($ticket_id);
+        TicketReply::mForm('reply');
+    }
+
+    public function _reply_form_filter(&$data)
+    {
+        if ($this->request->isPost()) {
+            $this->_applyFormToken();
+            $data['type'] = 1;
+            $adminInfo = $this->request->session('user');
+            $data['user_id'] = $adminInfo['id'];
+            $data['username'] = $adminInfo['nickname'];
+            $data['contact'] = $adminInfo['contact_phone'];
+        }
+    }
+}