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plugs/think-plugs-ticket/src/model/TicketReply.php

@@ -0,0 +1,31 @@
+<?php
+
+namespace plugin\ticket\model;
+
+use think\admin\Model;
+use think\admin\model\SystemUser;
+
+class TicketReply extends Model
+{
+    protected $append = ['type_name'];
+    public function ticket()
+    {
+        return $this->belongsTo(TicketTicket::class, 'ticket_id');
+    }
+
+    public function user()
+    {
+        return $this->belongsTo(SystemUser::class, 'user_id');
+    }
+
+    public function getTypeNameAttr($value, $data)
+    {
+        switch ($data['type']) {
+            case 0: return '流转';
+            case 1: return '回复';
+            case 9: return '退回';
+            default: return '其他';
+        }
+    }
+
+}

plugs/think-plugs-ticket/src/model/TicketTicket.php

@@ -0,0 +1,68 @@
+<?php
+
+namespace plugin\ticket\model;
+
+use plugin\account\model\PluginAccountBind;
+use think\admin\Model;
+
+class TicketTicket extends Model
+{
+    protected $append = ['status_text', 'type_name'];
+    public function type()
+    {
+        return $this->belongsTo(TicketType::class, 'type_id');
+    }
+
+    public function user()
+    {
+        return $this->belongsTo(PluginAccountBind::class, 'uid');
+    }
+
+    public function reply()
+    {
+        return $this->hasMany(TicketReply::class, 'ticket_id')->order("create_at", 'asc');
+    }
+
+    public function getImgsArrAttr($value, $data)
+    {
+        return str2arr($data['imgs'] ?: '', '|');
+    }
+
+    public function getLastReplyAttr($value, $data)
+    {
+        return $this->reply()->order('create_at', 'desc')->find();
+    }
+
+    public function getTypeNameAttr($value, $data)
+    {
+        $type = $this->type()->find();
+        if (!empty($type)) {
+            return $type['name'];
+        } else {
+            return '未知';
+        }
+    }
+
+    public function getStatusTextAttr($value, $data)
+    {
+        if (!empty($this->getStatusList()[$data['status']])) {
+            return $this->getStatusList()[$data['status']];
+        } else {
+            return '未知';
+        }
+    }
+
+    private function getStatusList()
+    {
+        return [
+            -1 => '已关闭',
+            0 => '待处理',
+            1 => '已作处理',
+        ];
+    }
+
+    public function scopeAvail($query)
+    {
+        return $query->where('status', '>=', '0');
+    }
+}

plugs/think-plugs-ticket/src/model/TicketType.php

@@ -0,0 +1,23 @@
+<?php
+
+namespace plugin\ticket\model;
+
+use think\admin\Model;
+
+class TicketType extends Model
+{
+    public static function getList()
+    {
+        return self::mk()->scope('active')->order('sort', 'asc')->field('name, id')->select();
+    }
+    public function tickets()
+    {
+        return $this->hasMany(TicketTicket::class, 'type_id');
+    }
+
+    public function scopeActive($query)
+    {
+        return $query->where('status', '=', '1');
+    }
+
+}