内外部工单

plugs/think-plugs-ticket/src/model/TicketTicketInter.php

@@ -0,0 +1,90 @@
+<?php
+
+namespace plugin\ticket\model;
+
+class TicketTicketInter extends TicketTicket
+{
+    protected $append = ['status_text', 'type_name'];
+    protected $globalScope = ['inter'];
+    protected $table = 'ticket_ticket';
+    public function type()
+    {
+        return $this->belongsTo(TicketType::class, 'type_id');
+    }
+
+    public function user()
+    {
+        return $this->morphTo('user');
+    }
+
+    public function reply()
+    {
+        return $this->hasMany(TicketReply::class, 'ticket_id')->order("create_at", 'asc');
+    }
+
+    public function getImgsArrAttr($value, $data)
+    {
+        return str2arr($data['imgs'] ?: '', '|');
+    }
+
+    public function getLastReplyAttr($value, $data)
+    {
+        return $this->reply()->order('create_at', 'desc')->find();
+    }
+
+    public function getSourceTypeNameAttr($value, $data)
+    {
+        if (!empty($this->getSourceTypeList()[$data['source_type']])) {
+            return $this->getSourceTypeList()[$data['source_type']];
+        } else {
+            return '未知';
+        }
+    }
+
+    public function getSourceTypeList()
+    {
+        return [
+            0 => '其他',
+            1 => '用户随手拍',
+            2 => '工单',
+        ];
+    }
+
+    public function getTypeNameAttr($value, $data)
+    {
+        $type = $this->type()->find();
+        if (!empty($type)) {
+            return $type['name'];
+        } else {
+            return '未知';
+        }
+    }
+
+    public function getStatusTextAttr($value, $data)
+    {
+        if (!empty($this->getStatusList()[$data['status']])) {
+            return $this->getStatusList()[$data['status']];
+        } else {
+            return '未知';
+        }
+    }
+
+    private function getStatusList()
+    {
+        return [
+            -1 => '已关闭',
+            0 => '待处理',
+            1 => '已作处理',
+        ];
+    }
+
+    public function scopeAvail($query)
+    {
+        return $query->where('status', '>=', '0');
+    }
+
+    public function userShares()
+    {
+        return $this->hasMany(TicketUserShare::class, 'linked_ticket_id');
+    }
+}