guangan/plugs/think-plugs-ticket/src/controller/UserShare.php

<?php

namespace plugin\ticket\controller;

use plugin\points_mall\service\UserPointService;
use plugin\ticket\model\TicketCommonReply;
use plugin\ticket\model\TicketTicket;
use plugin\ticket\model\TicketType;
use plugin\ticket\model\TicketUserShare;
use think\admin\Controller;
use think\admin\helper\QueryHelper;
use think\admin\model\SystemUser;

/**
 * 用户随手拍
 */
class UserShare extends Controller
{
    /**
     * 随手拍列表
     * @auth true
     * @menu true
     * @return void
     * @throws \think\db\exception\DataNotFoundException
     * @throws \think\db\exception\DbException
     * @throws \think\db\exception\ModelNotFoundException
     */
    public function index()
    {
        $this->title = '用户随手拍';
        $this->type_list = TicketType::getList();
        TicketUserShare::mQuery()->layTable(function () {

        }, function (QueryHelper $query) {
            $query->like(['title|content|ticket_address|contact_phone#keyword'])
                ->dateBetween(['create_at'])
                ->equal(['status', 'type_id']);
            $query->append(['imgs_arr', 'type_name']);
        });
    }

    /**
     * 随手拍详情
     * @auth true
     * @menu true
     * @return void
     */
    public function detail()
    {
        $this->title = '随手拍详情';
        $where = $this->_vali([
            'id.require' => '随手拍ID不能为空',
        ]);
        $this->vo = TicketUserShare::mk()->where($where)->with(['linked_ticket'])->findOrEmpty();
        if ($this->vo->isEmpty()) $this->error('用户随手拍不存在！');
        if (!$this->vo->linked_ticket_id) {
            $this->ticket_list = TicketTicket::mk()->scope(['avail'])->select();
        } else {
            $this->ticket_list = [];
        }
        $this->type_list = TicketType::getList();
        $this->user_list = SystemUser::query()->select();
        $this->common_reply_list = TicketCommonReply::query()->scope(['avail'])->select();
        $this->fetch('detail');
    }

    public function link()
    {
        $basic_data = $this->_vali([
            'id.require' => '随手拍ID不能为空',
            '_type.require' => '类型不能为空',
            'content.require' => '回复内容不能为空',
            'point_aware.require' => '奖励积分不能为空',
            'point_aware.number' => '奖励积分必须为数字',
        ]);
        $userShare = TicketUserShare::mk()->where(['id' => $basic_data['id']])->findOrEmpty();
        if ($userShare->isEmpty()) $this->error('用户随手拍不存在！');
        if ($userShare->status !== 0) $this->error('用户随手拍已处理！');
        $ticket_id = null;
        $result = "已形成工单交由专人处理";
        switch ($basic_data['_type']) {
            case 'new':
                $data = $this->_vali([
                    'type_id.require' => '类型不能为空',
                    'user_id.require' => '请选择处理人员',
                ]);
                $ticket = TicketTicket::mk()->create([
                    'source_type' => 1,
                    'type_id' => $data['type_id'],
                    'user_type' => 'user',
                    'user_id' => $userShare->user_id,
                    'current_admin_id' => $data['user_id'],
                    'title' => $userShare->title,
                    'content' => $userShare->content,
                    'ticket_region' => $userShare->ticket_region,
                    'ticket_address' => $userShare->ticket_address,
                    'contact_name' => $userShare->contact_name,
                    'contact_phone' => $userShare->contact_phone,
                    'lat' => $userShare->lat,
                    'lng' => $userShare->lng,
                    'imgs' => $userShare->imgs,
                    'status' => 0,
                ]);
                $ticket->source = $userShare;
                $ticket->save();
                $ticket_id = $ticket->id;
                break;
            case 'exist':
                $data = $this->_vali([
                    'ticket_id.require' => '请选择处理工单',
                ]);
                $ticket = TicketTicket::mk()->where(['id' => $data['ticket_id']])->findOrEmpty();
                if ($ticket->isEmpty()) $this->error('工单不存在！');
                $ticket_id = $data['ticket_id'];
                $ticket->source = $userShare;
                $ticket->save();
                break;
            case 'skip':
                $result = "已处理完毕";
                break;
            default:
                $this->error('参数错误');
        }
        $userShare->linked_ticket_id = $ticket_id;
        $userShare->response = $basic_data['content'];
        $userShare->point_aware = $basic_data['point_aware'];
        UserPointService::addUserPoint($userShare->user_id, $basic_data['point_aware'], '用户随手拍奖励积分');
        $userShare->status = 1;
        $userShare->save();
        $adminInfo = $this->request->session('user');
        $userShare->logs()->save([
            'op_name' => $adminInfo["username"],
            'content' => $basic_data['content'],
            'result' => $result,
        ]);
        $this->success('处理成功！');
    }
}